We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales.
Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales Associate, you should stay up-to-date with our features and solutions.
Ultimately, the duties of a Sales Associate are to achieve excellent customer service, while consistently meeting the company's sales goals.
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service
Assess customers needs and provide assistance and information on product features
Introduce customers to our platform and answer their queries
Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
“Go the extra mile” to drive sales
Actively seek out customers online, referrals, visits.
Remain knowledgeable on products offered and discuss available options
Cross sell products
Team up with co-workers to ensure proper customer service
Build productive trust relationships with customers
Comply with onboarding procedures
Suggest ways to improve sales (e.g. planning marketing activities, changing the platform’s design)
Handle customer complaints and/or suggestions
Attractive benefits and sales commissions.